We are sorry to hear that you would like to return your item. We try our best to make sure the products shipped to you are in the best condition. If you are not fully satisfied with your purchase, we’re here to help.
(1) Refund. We give a Full Refund for questioned products. However, you have to pay for return postages. And we don't take responsibility if lost during return transport. We cannot give a full refund for these reasons:
"I have changed my mind on this product."
"The product is not what I'd imagine it to be."
"I don't like this product after I have received it."
(2) Maintenance. All our products are special offers and clients should pay for return postage if need ship back to get items fixed.
Returns can be sent by the local post office, do not use FedEx, DHL, UPS, Etc, it must be in well condition, including the outer casing.
Returns
You have 14 days from the date of delivery to return an item. To be eligible for a return, your item must be unworn, unused, and in the same like-new condition in which it was received. Your item must be returned to us in the original packaging.
please email us at luxurydreamoutlet@gmail.com.
Once the item has been delivered and processed by our returns department, you will receive a refund confirmation via email.